GlobalMeet incident

Telephone Events - Primary Stream Issue

Minor Resolved View vendor source →

GlobalMeet experienced a minor incident on August 26, 2024 affecting GlobalMeet Webcast, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 02:09 AM UTC
Resolved
Aug 26, 2024, 04:15 AM UTC
Duration
2h 5m
Detected by Pingoru
Aug 26, 2024, 02:09 AM UTC

Affected components

GlobalMeet Webcast

Update timeline

  1. investigating Aug 26, 2024, 02:09 AM UTC

    We are currently investigating an issue with audio not being heard on the primary stream of "Telephone" acquisition events. Admins are currently advised to switch to the event's back-up stream to resolve the issue.

  2. identified Aug 26, 2024, 03:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2024, 03:46 AM UTC

    A fix has been implemented and Engineering is monitoring all currently running live events.

  4. resolved Aug 26, 2024, 04:15 AM UTC

    This incident has been resolved.