Global-e experienced a notice incident on July 31, 2025, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 31, 2025, 11:09 AM UTC
We are currently experiencing an issue that may affect price uploads on the Shopify platform. Our team is actively investigating the matter and working to resolve it as quickly as possible. We will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
- identified Jul 31, 2025, 02:21 PM UTC
We have identified the issue and are working to process all updates as quickly as possible. We appreciate your patience and will provide further updates as they become available.
- resolved Jul 31, 2025, 03:52 PM UTC
The incident has been resolved.