Global Alerting Platform experienced a minor incident on September 2, 2016, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 02, 2016, 08:13 AM UTC
We are aware that an issue affecting a third-party provider has resulted in delays to delivery of some e-mails (such as event notifications). The provider in question has put in place mitigations and is monitoring the situation. Please be assured that the availability of GAP (including access to the customer portal) is not affected by this issue.
- resolved Sep 03, 2016, 08:25 AM UTC
We have been advised that this issue has been resolved.