Global Alerting Platform incident

Intermittent Portal Issues / Message Processing Delays

Major Resolved View vendor source →

Global Alerting Platform experienced a major incident on December 8, 2016, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2016, 08:13 AM UTC
Resolved
Dec 08, 2016, 09:09 AM UTC
Duration
56m
Detected by Pingoru
Dec 08, 2016, 08:13 AM UTC

Update timeline

  1. investigating Dec 08, 2016, 08:13 AM UTC

    Customers using the US North data centre may be experiencing intermittent message delivery delays and difficulties when accessing the GAP Portal. We are currently investigating and will provide a further update as soon as possible.

  2. monitoring Dec 08, 2016, 08:39 AM UTC

    Remedial action has been taken to address this issue. We will continue to monitor and issue further updates as required.

  3. resolved Dec 08, 2016, 09:09 AM UTC

    This incident has been resolved.