Global Alerting Platform incident

Message and event notification processing delays

Minor Resolved View vendor source →

Global Alerting Platform experienced a minor incident on September 25, 2018 affecting GAP Core (Australia East), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2018, 01:30 PM UTC
Resolved
Sep 25, 2018, 02:04 PM UTC
Duration
33m
Detected by Pingoru
Sep 25, 2018, 01:30 PM UTC

Affected components

GAP Core (Australia East)

Update timeline

  1. identified Sep 25, 2018, 01:30 PM UTC

    We are currently experiencing message and event notification processing delays affecting the US North and Australia East data centres. Steps are actively being taken to mitigate the issue and a further update will be provided shortly.

  2. monitoring Sep 25, 2018, 01:38 PM UTC

    Delays affecting the US North data centre have been cleared and service has returned to normal.

  3. resolved Sep 25, 2018, 02:04 PM UTC

    Delays affecting the Australia East data centre have been cleared and service has returned to normal.