Global Alerting Platform incident

Intermittent login issues

Minor Resolved View vendor source →

Global Alerting Platform experienced a minor incident on November 3, 2019, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2019, 08:14 AM UTC
Resolved
Nov 03, 2019, 10:22 AM UTC
Duration
2h 7m
Detected by Pingoru
Nov 03, 2019, 08:14 AM UTC

Update timeline

  1. investigating Nov 03, 2019, 08:14 AM UTC

    We are investigating intermittent login issues affecting web applications in the US North data centre.

  2. identified Nov 03, 2019, 09:19 AM UTC

    Remedial action is currently being undertaken.

  3. monitoring Nov 03, 2019, 09:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2019, 10:22 AM UTC

    This incident has been resolved.