Global Alerting Platform incident

GAP Portal / Web API performance issues

Minor Resolved View vendor source →

Global Alerting Platform experienced a minor incident on March 10, 2020 affecting Customer Portal (US East) and Web API (US East), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2020, 09:01 AM UTC
Resolved
Mar 10, 2020, 10:09 AM UTC
Duration
1h 8m
Detected by Pingoru
Mar 10, 2020, 09:01 AM UTC

Affected components

Customer Portal (US East)Web API (US East)

Update timeline

  1. investigating Mar 10, 2020, 09:01 AM UTC

    We are investigating degraded performance affecting the GAP Portal and Web API.

  2. monitoring Mar 10, 2020, 09:42 AM UTC

    Remedial action is currently being taken.

  3. resolved Mar 10, 2020, 10:09 AM UTC

    This incident has been resolved.