Global Alerting Platform incident

Web API Performance Issue

Notice Resolved View vendor source →

Global Alerting Platform experienced a notice incident on April 29, 2020 affecting Web API (US East), lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2020, 09:01 PM UTC
Resolved
Apr 30, 2020, 12:52 AM UTC
Duration
3h 50m
Detected by Pingoru
Apr 29, 2020, 09:01 PM UTC

Affected components

Web API (US East)

Update timeline

  1. investigating Apr 29, 2020, 09:01 PM UTC

    We are investigating degraded performance affecting the Web API.

  2. monitoring Apr 29, 2020, 11:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2020, 12:52 AM UTC

    This incident has been resolved.