Global Alerting Platform incident

SMS notifications issue

Notice Resolved View vendor source →

Global Alerting Platform experienced a notice incident on February 26, 2021, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2021, 03:41 PM UTC
Resolved
Feb 26, 2021, 05:12 PM UTC
Duration
1h 30m
Detected by Pingoru
Feb 26, 2021, 03:41 PM UTC

Update timeline

  1. identified Feb 26, 2021, 03:41 PM UTC

    We have been made aware that SMS services are currently interrupted by an issue affecting a third-party provider. We are awaiting a fix from the provider. Some SMS messages may be delayed or not sent during this time.

  2. monitoring Feb 26, 2021, 03:59 PM UTC

    We have been advised that service has been restored however we are continuing to monitor the situation.

  3. resolved Feb 26, 2021, 05:12 PM UTC

    This incident has been resolved.