Global Alerting Platform experienced a minor incident on June 17, 2021 affecting GAP Core (Australia East), lasting 14h 49m. The incident has been resolved; the full update timeline is below.
Affected components
GAP Core (Australia East)
Update timeline
- identified Jun 17, 2021, 05:06 PM UTC
We have identified a delay in processing MO messages from some devices. We are working to resolve the issue as quickly as possible.
- monitoring Jun 17, 2021, 06:40 PM UTC
MO message processing times are returning to normal.
- monitoring Jun 17, 2021, 07:27 PM UTC
We have identified that a subset of customers may have received erroneous event notifications and MO message throttle limit exceeded e-mails during this incident.
- resolved Jun 18, 2021, 07:56 AM UTC
This incident has been resolved.