Global Alerting Platform incident

Intermittent Iridium DirectIP MT message delivery issues

Global Alerting Platform experienced a notice incident on October 25, 2021 affecting GAP Core (US East), lasting 3d 8h. The incident has been resolved; the full update timeline is below.

Started: Oct 25, 2021, 07:17 AM UTC
Resolved: Oct 28, 2021, 03:27 PM UTC
Duration: 3d 8h
Detected by Pingoru: Oct 25, 2021, 07:17 AM UTC

Affected components

GAP Core (US East)

Update timeline

identified Oct 25, 2021, 07:17 AM UTC

We are investigating an intermittent issue affecting connectivity to the Iridium DirectIP gateway for MT messaging. We have referred the issue to Iridium and will post further updates as and when available.
identified Oct 25, 2021, 03:35 PM UTC

We are no longer seeing intermittent connectivity issues for DirectIP MT messages but are continuing to troubleshoot the issue with Iridium.
resolved Oct 28, 2021, 03:27 PM UTC

This incident has been resolved.