Glassix experienced a major incident on June 16, 2026 affecting WhatsApp, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 05:06 PM UTC
Our team was notified about what appears to be a global partial outage in WhatsApp outbound message delivery. We have received numerous reports regarding the issue, and we are currently monitoring the situation. For now most of the failed delivery reports are for sending messages images/files. We also have some reports about failure to send text messages without any file. --- It does not appear that all numbers are affected, or that affected numbers are fully unable to send WhatsApp messages, but clients should expect disruption in delivering WhatsApp messages until the issue is resolved. Affected numbers will display a red "X" when attempting to deliver WhatsApp messages. Clicking this "X" and hovering over the recipient's number will display Error 131053 Media upload error. Please follow along with this page for future updates.
- investigating Jun 16, 2026, 05:07 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 16, 2026, 06:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 06:34 PM UTC
This incident has been resolved.