GiveGab incident

Giving Day Admin Dashboard Not Loading

Minor Resolved View vendor source →

GiveGab experienced a minor incident on August 22, 2018 affecting GiveGab Giving Day Platform, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2018, 01:15 PM UTC
Resolved
Aug 22, 2018, 02:11 PM UTC
Duration
55m
Detected by Pingoru
Aug 22, 2018, 01:15 PM UTC

Affected components

GiveGab Giving Day Platform

Update timeline

  1. identified Aug 22, 2018, 01:15 PM UTC

    The team is currently working on an issue with Google Analytics that is preventing the Giving Day Admin Dashboard from loading for giving day hosts. We will continue to publish updates as we learn more. At this point, we do not have an ETA on the restoration of this functionality. Please note, this is not impacting giving day registrations, donations, or giving day sites.

  2. resolved Aug 22, 2018, 02:11 PM UTC

    We have corrected the issue and the Giving Day Admin Dashboard is now functioning properly again. The Analytics tab has been temporarily disabled while the team investigates our Google Analytics integration.