GiveGab incident

Delays in email receipts, stats updating, report downloading

Minor Resolved View vendor source →

GiveGab experienced a minor incident on November 26, 2019 affecting GiveGab Platform and GiveGab API, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 01:25 AM UTC
Resolved
Nov 26, 2019, 04:04 AM UTC
Duration
2h 38m
Detected by Pingoru
Nov 26, 2019, 01:25 AM UTC

Affected components

GiveGab PlatformGiveGab API

Update timeline

  1. monitoring Nov 26, 2019, 01:25 AM UTC

    We are currently monitoring delays in "post-processing" work. Functionality affected includes donation emails, donor report downloads, updating stats, etc. We expect this to return to fully normal functioning by 11 PM ET. At this time, all functions should return back to normal expected behavior. We apologize for the inconvenience.

  2. resolved Nov 26, 2019, 04:04 AM UTC

    This incident has been resolved.