GiveGab experienced a notice incident on March 16, 2020 affecting GiveGab Platform and GiveGab API, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
GiveGab PlatformGiveGab API
Update timeline
- investigating Mar 16, 2020, 04:28 PM UTC
We are currently investigating the root cause of the downtime. In the interim, we are looking to switch direct traffic to our PWS servers so that users can successfully access givegab.com.
- monitoring Mar 16, 2020, 04:34 PM UTC
An issue with one of our third-party service providers was found. The issue has been resolved and sites are loading normally. We are continuing to monitor givegab.com to ensure there are no continued issues.
- resolved Mar 16, 2020, 07:23 PM UTC
Our third-party provided has resolved all issues on their end. We do not expect further service disruptions at this time.