GiveGab incident

GG Chat is currently experiencing issues

Minor Resolved View vendor source →

GiveGab experienced a minor incident on September 1, 2020 affecting GiveGab Platform and GiveGab Giving Day Platform and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2020, 04:27 PM UTC
Resolved
Sep 01, 2020, 04:59 PM UTC
Duration
31m
Detected by Pingoru
Sep 01, 2020, 04:27 PM UTC

Affected components

GiveGab PlatformGiveGab Giving Day PlatformIntercom Intercom web applicationIntercom Medium message delivery

Update timeline

  1. investigating Sep 01, 2020, 04:27 PM UTC

    GG Chat may not load for all users on our Giving Day and Core platform. The issues are being actively investigated.

  2. resolved Sep 01, 2020, 04:59 PM UTC

    This issue has been resolved and GG Chat is now operational. Users should be able to interact with GG Chat as expected.