GiveGab incident
GiveGab Degraded Performance Due to Service Provider Issues
GiveGab experienced a minor incident on January 7, 2021 affecting GiveGab API and GiveGab Giving Day Platform, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2021, 05:51 PM UTC
Our Cloud Provider, Heroku, is experiencing issues that are causing intermittent issues with our platform. Some users may experience missing content on some page loads, and occasional error messages. We will continue to provide updates as we learn more.
- monitoring Jan 07, 2021, 06:01 PM UTC
Our applications appear to be restored to full performance. We are still monitoring the status of our service provider, and will continue to provide updates as we learn more.
- resolved Jan 07, 2021, 09:02 PM UTC
As of 2:00pm ET, our Cloud Provider, Heroku, is no longer experiencing issues. We do not expect users to encounter issues while using our platforms.