GiveGab incident

Email service provider technical difficulties

Minor Resolved View vendor source →

GiveGab experienced a minor incident on February 17, 2021 affecting GiveGab Platform and Mandrill Mandrill Global, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2021, 06:11 PM UTC
Resolved
Feb 17, 2021, 06:49 PM UTC
Duration
37m
Detected by Pingoru
Feb 17, 2021, 06:11 PM UTC

Affected components

GiveGab PlatformMandrill Mandrill Global

Update timeline

  1. monitoring Feb 17, 2021, 06:11 PM UTC

    Our email service provider, Mailchimp, is currently experiencing some technical issues. This may cause emails from GiveGab to not immediately be sent out. Those emails should send once Mailchimp corrects issues on their end. We will continue to provide updates as we learn more.

  2. monitoring Feb 17, 2021, 06:47 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 17, 2021, 06:49 PM UTC

    As of 1pm ET, the technical issues with Mandrill should be resolved. Emails should proceed being sent out.