GiveGab incident

Degraded performance on Giving day and administrative platforms

Minor Resolved View vendor source →

GiveGab experienced a minor incident on March 4, 2021 affecting GiveGab Platform and GiveGab API and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2021, 01:36 AM UTC
Resolved
Mar 04, 2021, 04:47 AM UTC
Duration
3h 11m
Detected by Pingoru
Mar 04, 2021, 01:36 AM UTC

Affected components

GiveGab PlatformGiveGab APIGiveGab Giving Day Platform

Update timeline

  1. investigating Mar 04, 2021, 01:36 AM UTC

    We are currently experiencing issues with our API that are causing our giving day sites and administrative dashboards to load slowly or cause users to experience error pages.

  2. resolved Mar 04, 2021, 04:47 AM UTC

    As of 10:29 pm ET, we have resolved the errors that were causing issues with our Giving Day and administrative platforms loading.