GiveGab experienced a notice incident on March 30, 2021 affecting GiveGab Platform and GiveGab API, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
GiveGab PlatformGiveGab API
Update timeline
- monitoring Mar 30, 2021, 08:21 PM UTC
At 3:30pm ET, the team deployed changes that resulted in incompatibilities between third-party libraries and monitoring tools ultimately causing downtime across the GiveGab application. The Giving Days platform was not affected. At 3:45pm ET, the team deployed a change to resolve the errors in production. We are working on identifying the exact issue before re-releasing the related updates.
- resolved Mar 30, 2021, 11:48 PM UTC
This incident has been resolved.