Gitpod experienced a critical incident on February 16, 2023 affecting [PAYG] Workspaces, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
[PAYG] Workspaces
Update timeline
- identified Feb 16, 2023, 03:21 PM UTC
Users cannot start workspaces in the EU region. We've identified the issue, and are working to resolve.
- monitoring Feb 16, 2023, 03:26 PM UTC
We've fixed the issue and are monitoring. Load balancer configuration was unexpectedly altered, we're working to prevent that for the future.
- resolved Feb 16, 2023, 03:39 PM UTC
Workspaces are starting normally again in the EU region.