Gitpod experienced a critical incident on March 6, 2023 affecting [PAYG] Workspaces, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
[PAYG] Workspaces
Update timeline
- investigating Mar 06, 2023, 06:16 PM UTC
We've identified poor workspace performance in the US region. We're investigating the issue. As a mitigation, we've redirected workspace starts to the EU region.
- identified Mar 06, 2023, 09:20 PM UTC
We've fixed the issue that caused workspace starts to fail in the US region. We're finishing some clean-up, and are still starting related workspaces in the EU region.
- resolved Mar 07, 2023, 02:35 AM UTC
The issue is resolved, we're starting workspaces in the US region on cluster us89b.