Gitpod experienced a critical incident on March 9, 2023 affecting [PAYG] Workspaces, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
[PAYG] Workspaces
Update timeline
- investigating Mar 09, 2023, 06:12 PM UTC
We've identified poor workspace performance in the US region. We're investigating the issue.
- investigating Mar 09, 2023, 06:23 PM UTC
We've temporarily shifted workspace starts for the US to the EU region while we investigate.
- resolved Mar 09, 2023, 06:32 PM UTC
We've resolved the service degradation, start workspace requests for the US region are being fulfilled by us89b again.