Gitpod incident

Some unexpected timeouts for workspaces

Minor Resolved View vendor source →

Gitpod experienced a minor incident on March 14, 2023 affecting [PAYG] Workspaces, lasting 16h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2023, 04:14 PM UTC
Resolved
Mar 15, 2023, 08:23 AM UTC
Duration
16h 8m
Detected by Pingoru
Mar 14, 2023, 04:14 PM UTC

Affected components

[PAYG] Workspaces

Update timeline

  1. investigating Mar 14, 2023, 04:14 PM UTC

    Some users are reporting workspaces timing out unexpectedly, please leave any information or reproduction in the following issue: https://github.com/gitpod-io/gitpod/issues/9629 We are investigating now.

  2. monitoring Mar 14, 2023, 05:38 PM UTC

    We have reverted an update for the Gitpod VS Code Desktop extension and released as a new version. If you are experiencing issues, please update your Gitpod VS Code Desktop extension to version: 0.0.84.

  3. resolved Mar 15, 2023, 08:23 AM UTC

    We are no longer receiving reports of unexpected timeouts, please contact support for any other issues: www.gitpod.io/support