Gitpod incident

Users cannot log in

Major Resolved View vendor source →

Gitpod experienced a major incident on June 9, 2023 affecting [PAYG] Dashboard, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2023, 12:55 PM UTC
Resolved
Jun 09, 2023, 02:35 PM UTC
Duration
1h 40m
Detected by Pingoru
Jun 09, 2023, 12:55 PM UTC

Affected components

[PAYG] Dashboard

Update timeline

  1. investigating Jun 09, 2023, 12:55 PM UTC

    We are investigating problems with logins on gitpod.io.

  2. identified Jun 09, 2023, 01:02 PM UTC

    We are rolling back an update that caused issues with logins.

  3. monitoring Jun 09, 2023, 01:11 PM UTC

    We're monitoring the system after applying the rollback.

  4. resolved Jun 09, 2023, 02:35 PM UTC

    This incident has been resolved.