Gitpod incident

Workspaces did not start in time

Critical Resolved View vendor source →

Gitpod experienced a critical incident on July 5, 2023 affecting [PAYG] Workspaces, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2023, 08:31 AM UTC
Resolved
Jul 05, 2023, 09:08 AM UTC
Duration
36m
Detected by Pingoru
Jul 05, 2023, 08:31 AM UTC

Affected components

[PAYG] Workspaces

Update timeline

  1. identified Jul 05, 2023, 08:31 AM UTC

    We've identified poor workspace performance in EU and US regions.

  2. monitoring Jul 05, 2023, 08:32 AM UTC

    We've identified poor workspace performance in EU and US regions. We addressed the issue by rolling back the most recent deployment, and are investigating the root cause.

  3. resolved Jul 05, 2023, 09:08 AM UTC

    Monitoring showed no further problems.