Gitpod incident

Slow workspace starts in EU region (building workspace image)

Minor Resolved View vendor source →

Gitpod experienced a minor incident on July 18, 2023 affecting [PAYG] Image Builds, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2023, 08:29 AM UTC
Resolved
Jul 18, 2023, 11:11 AM UTC
Duration
2h 41m
Detected by Pingoru
Jul 18, 2023, 08:29 AM UTC

Affected components

[PAYG] Image Builds

Update timeline

  1. investigating Jul 18, 2023, 08:29 AM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. resolved Jul 18, 2023, 11:11 AM UTC

    We've found a possible image builder bug and logged relevant data. We'll continue this investigation offline. Meanwhile, all systems are operational.