Gitpod incident

Some workspaces won't start in the US

Major Resolved View vendor source →

Gitpod experienced a major incident on July 26, 2023 affecting [PAYG] Workspaces, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 02:23 PM UTC
Resolved
Jul 26, 2023, 03:44 PM UTC
Duration
1h 21m
Detected by Pingoru
Jul 26, 2023, 02:23 PM UTC

Affected components

[PAYG] Workspaces

Update timeline

  1. investigating Jul 26, 2023, 02:23 PM UTC

    We've identified poor workspace performance in the US region. We're investigating the issue.

  2. monitoring Jul 26, 2023, 02:53 PM UTC

    We've identified that workspaces in the US region have failed to start. We've applied a mitigation and are currently monitoring the situation.

  3. resolved Jul 26, 2023, 03:44 PM UTC

    We confirmed that the issue has been mitigated.