Gitpod incident

Elevated error rates for starting workspaces in the US

Major Resolved View vendor source →

Gitpod experienced a major incident on November 20, 2023 affecting [PAYG] Workspaces, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 07:16 PM UTC
Resolved
Nov 20, 2023, 08:21 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 20, 2023, 07:16 PM UTC

Affected components

[PAYG] Workspaces

Update timeline

  1. monitoring Nov 20, 2023, 07:16 PM UTC

    For a duration of three hours we saw elevated error rates for starting workspaces in the US. We believe we have resolved the issue and are now monitoring the situation.

  2. resolved Nov 20, 2023, 08:21 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.