Gitpod incident

Updated JetBrains workspaces cannot start

Minor Resolved View vendor source →

Gitpod experienced a minor incident on February 2, 2024 affecting [PAYG] Desktop IDE Access, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 04:03 PM UTC
Resolved
Feb 05, 2024, 09:43 AM UTC
Duration
2d 17h
Detected by Pingoru
Feb 02, 2024, 04:03 PM UTC

Affected components

[PAYG] Desktop IDE Access

Update timeline

  1. monitoring Feb 02, 2024, 04:03 PM UTC

    A JetBrains backend update to version 2023.3.3 caused JetBrains workspaces unable to start. We are reverting the change.

  2. monitoring Feb 02, 2024, 06:27 PM UTC

    We have reverted the problematic change. JetBrains workspaces should work as normally on Gitpod Cloud.

  3. resolved Feb 05, 2024, 09:43 AM UTC

    We think the impact from the issue is over.