Gitpod experienced a critical incident on May 1, 2024 affecting [PAYG] Workspaces and [PAYG] Image Builds, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
[PAYG] Workspaces[PAYG] Image Builds
Update timeline
- investigating May 01, 2024, 07:06 PM UTC
We are seeing degraded performance on workspace start in both regions. We are actively investigating the issue.
- monitoring May 01, 2024, 07:55 PM UTC
We have identified and resolved the error. Workspace creation is now resuming as expected. We will continue to actively monitor the situation.
- resolved May 01, 2024, 08:15 PM UTC
We are pleased to confirm that the issue has been successfully resolved, and all system functionalities have been restored to normal operation.