Gitpod incident

Prebuild logs from prebuilds triggered by other users are not accessible on gitpod.io

Minor Resolved View vendor source →

Gitpod experienced a minor incident on July 11, 2024 affecting [PAYG] Dashboard and [PAYG] Prebuilds, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 09:45 AM UTC
Resolved
Jul 11, 2024, 10:37 AM UTC
Duration
51m
Detected by Pingoru
Jul 11, 2024, 09:45 AM UTC

Affected components

[PAYG] Dashboard[PAYG] Prebuilds

Update timeline

  1. investigating Jul 11, 2024, 09:45 AM UTC

    When trying to view prebuild logs of prebuilds you did not trigger, you might get an error indicating you're lacking access. We are currently investigating the root cause and will provide an update shortly.

  2. identified Jul 11, 2024, 10:15 AM UTC

    We have identified the root cause and are deploying a new release to Gitpod Cloud.

  3. resolved Jul 11, 2024, 10:37 AM UTC

    We have landed a fix to production making prebuild logs accessible to all organization members again.