Gitpod experienced a major incident on November 21, 2024 affecting [PAYG] Workspaces and [FLEX] Dashboard and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
[PAYG] Workspaces[FLEX] Dashboard[FLEX] Runners[FLEX] Management Plane
Update timeline
- investigating Nov 21, 2024, 11:54 AM UTC
We've identified Flex APIs to be unresponsive. We're investigating.
- identified Nov 21, 2024, 12:04 PM UTC
We've identified the source of the API unresponsivness, and applied a mitigation.
- monitoring Nov 21, 2024, 12:09 PM UTC
The mitigation has been effective, we're back to normal operations. We continue to monitor.
- resolved Nov 21, 2024, 12:36 PM UTC
We've addressed the problem and resolved operations.