GitLabHost incident

Networking issues

Major Resolved View vendor source →

GitLabHost experienced a major incident on August 9, 2023 affecting DigitalOcean AMS3 and DigitalOcean NYC3 and 1 more component, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 11:46 AM UTC
Resolved
Aug 09, 2023, 04:04 PM UTC
Duration
4h 18m
Detected by Pingoru
Aug 09, 2023, 11:46 AM UTC

Affected components

DigitalOcean AMS3DigitalOcean NYC3GitLab RunnersDigitalOcean BLR1DigitalOcean SFO2DigitalOcean FRA1DigitalOcean LON1DigitalOcean TOR1DigitalOcean SGP1

Update timeline

  1. identified Aug 09, 2023, 11:46 AM UTC

    Due to network outages at our service provider you might experience reduced connectivity to your GitLab instance.

  2. identified Aug 09, 2023, 11:47 AM UTC

    We're keeping track of progress made by our service provider to restore connectivity.

  3. monitoring Aug 09, 2023, 02:19 PM UTC

    Our service provider has implemented fixes and we're monitoring the situation to make sure the network issues are resolved.

  4. resolved Aug 09, 2023, 04:04 PM UTC

    Our service provider has fixed the issue and network connectivity has been fully restored.