GitHub Enterprise Cloud EU incident

EU - Disruption with some GitHub services

Major Resolved View vendor source →

GitHub Enterprise Cloud EU experienced a major incident on September 29, 2025, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 04:45 PM UTC
Resolved
Sep 29, 2025, 05:33 PM UTC
Duration
48m
Detected by Pingoru
Sep 29, 2025, 04:45 PM UTC

Update timeline

  1. investigating Sep 29, 2025, 04:45 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2025, 05:28 PM UTC

    Customers are getting 404 responses when connecting to the GitHub MCP server. We have reverted a change we believe is contributing to the impact, and are seeing resolution in deployed environments.

  3. resolved Sep 29, 2025, 05:33 PM UTC

    On September 29, 2025 between 16:26 UTC and 17:33 UTC the Copilot API experienced a partial degradation causing intermittent erroneous 404 responses for an average of 0.2% of GitHub MCP server requests, peaking at times around 2% of requests. The issue stemmed from an upgrade of an internal dependency which exposed a misconfiguration in the service. We resolved the incident by rolling back the upgrade to address the misconfiguration. We fixed the configuration issue and will improve documentation and rollout process to prevent similar issues.