GitHub Enterprise Cloud EU incident

EU - Disruption with some GitHub services

Major Resolved View vendor source →

GitHub Enterprise Cloud EU experienced a major incident on November 17, 2025, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 04:52 PM UTC
Resolved
Nov 17, 2025, 07:08 PM UTC
Duration
2h 16m
Detected by Pingoru
Nov 17, 2025, 04:52 PM UTC

Update timeline

  1. investigating Nov 17, 2025, 04:52 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 17, 2025, 05:15 PM UTC

    We are investigating dependabot job failures affecting approximately 50% of version updates and 25% of security updates.

  3. investigating Nov 17, 2025, 05:50 PM UTC

    We are continuing to investigate dependabot failures and a configuration change to mitigate.

  4. investigating Nov 17, 2025, 06:18 PM UTC

    We are applying a configuration change and will monitor for recovery.

  5. investigating Nov 17, 2025, 06:54 PM UTC

    We continue to see recovery and dependabot jobs are currently processing as expected.

  6. resolved Nov 17, 2025, 07:08 PM UTC

    From Nov 17, 2025 00:00 UTC to Nov 17, 2025 15:00 UTC Dependabot was hitting a rate limit in GitHub Container Registry (GHCR) and was unable to complete about 57% of jobs. To mitigate the issue we lowered the rate at which Dependabot started jobs and increased the GHCR rate limit. We’re adding new monitors and alerts and looking into more ways to decrease load on GHCR to help prevent this in the future.