GitHub Enterprise Cloud EU incident

EU - Incident with Copilot

Minor Resolved View vendor source →
Started
Feb 03, 2026, 10:16 AM UTC
Resolved
Feb 03, 2026, 10:56 AM UTC
Duration
40m
Detected by Pingoru
Feb 03, 2026, 10:16 AM UTC

Affected components

Copilot

Update timeline

  1. investigating Feb 03, 2026, 10:16 AM UTC

    We are investigating reports of degraded performance for Copilot

  2. investigating Feb 03, 2026, 10:21 AM UTC

    We are investigating elevated 500s across Copilot services.

  3. investigating Feb 03, 2026, 10:55 AM UTC

    We are now seeing recovery.

  4. resolved Feb 03, 2026, 10:56 AM UTC

    On February 3, 2026, between 09:35 UTC and 10:15 UTC, GitHub Copilot experienced elevated error rates, with an average of 4% of requests failing. This was caused by a capacity imbalance that led to resource exhaustion on backend services. The incident was resolved by infrastructure rebalancing, and we subsequently deployed additional capacity. We are improving observability to detect capacity imbalances earlier and enhancing our infrastructure to better handle traffic spikes.

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