GitHub Enterprise Cloud EU experienced a minor incident on February 3, 2026 affecting Copilot, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 03, 2026, 10:16 AM UTC
We are investigating reports of degraded performance for Copilot
- investigating Feb 03, 2026, 10:21 AM UTC
We are investigating elevated 500s across Copilot services.
- investigating Feb 03, 2026, 10:55 AM UTC
We are now seeing recovery.
- resolved Feb 03, 2026, 10:56 AM UTC
On February 3, 2026, between 09:35 UTC and 10:15 UTC, GitHub Copilot experienced elevated error rates, with an average of 4% of requests failing. This was caused by a capacity imbalance that led to resource exhaustion on backend services. The incident was resolved by infrastructure rebalancing, and we subsequently deployed additional capacity. We are improving observability to detect capacity imbalances earlier and enhancing our infrastructure to better handle traffic spikes.