GitHub Enterprise Cloud EU incident

EU - Intermittent disruption with Copilot completions and inline suggestions

Minor Resolved View vendor source →

GitHub Enterprise Cloud EU experienced a minor incident on February 12, 2026, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 02:06 PM UTC
Resolved
Feb 12, 2026, 04:50 PM UTC
Duration
2h 43m
Detected by Pingoru
Feb 12, 2026, 02:06 PM UTC

Update timeline

  1. investigating Feb 12, 2026, 02:06 PM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Feb 12, 2026, 02:08 PM UTC

    We are experiencing degraded availability in some regions for Copilot completions and suggestions. We are working to resolve the issue.

  3. investigating Feb 12, 2026, 03:33 PM UTC

    We are experiencing degraded availability in Western Europe for Copilot completions and suggestions. We are working to resolve the issue.

  4. resolved Feb 12, 2026, 04:50 PM UTC

    Between February 11th 21:30 UTC and February 12th 15:40 UTC, users in Western Europe experienced degraded quality for all Next Edit Suggestions requests. Additionally, on February 12th, between 18:40 UTC and 20:30 UTC, users in Australia and South America experienced degraded quality and increased latency of up to 500ms for all Next Edit Suggestions requests. The root cause was a newly introduced regression in an upstream service dependency. The incident was mitigated by failing over Next Edit Suggestions traffic to unaffected regions, which caused the increased latency. Once the regression was identified and rolled back, we restored the impacted capacity. We have improved our quality analysis tooling and are working on more robust quality impact alerting to accelerate detection of these issues in the future.