GitGuardian incident

GitGuardian Internal Monitoring application stuck in Maintenance mode at 14:29 UTC

Major Resolved View vendor source →

GitGuardian experienced a major incident on July 19, 2021 affecting Dashboard, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 12:30 PM UTC
Resolved
Jul 19, 2021, 01:00 PM UTC
Duration
29m
Detected by Pingoru
Jul 19, 2021, 12:30 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Jul 19, 2021, 08:50 PM UTC

    During an application release the application frontend and workers were stuck in Maintenance mode for longer than expected.

  2. identified Jul 19, 2021, 08:51 PM UTC

    Issue has been identified. A fix is in progress

  3. resolved Jul 19, 2021, 08:55 PM UTC

    Maintenance mode was removed and dashboard & workers were restored at 14:56 UTC. No incoming events were lost. A bug in the maintenance script maintained a lock on the release process. We had to manually remove the lock. A bug fix is in progress and will be deployed on the 20th.