Gitana incident

AWS network issue

Major Resolved View vendor source →

Gitana experienced a major incident on August 2, 2017, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2017, 11:43 PM UTC
Resolved
Aug 03, 2017, 12:29 AM UTC
Duration
45m
Detected by Pingoru
Aug 02, 2017, 11:43 PM UTC

Update timeline

  1. investigating Aug 02, 2017, 11:43 PM UTC

    https://status.aws.amazon.com/ 4:36 PM PDT We are investigating network connectivity issues for some instances in a single Availability Zone in the US-EAST-1 Region.

  2. investigating Aug 02, 2017, 11:49 PM UTC

    We are experiencing an Amazon EC2 outage. We are monitoring and will work to gracefully return service when Amazon resolves this.

  3. monitoring Aug 03, 2017, 12:21 AM UTC

    Latest update from AWS: https://status.aws.amazon.com/ 5:05 PM PDT We have identified the root cause and are beginning to see recovery for instances and EBS volumes in the affected Availability Zone in the US-EAST-1 Region. We continue to work toward full resolution. Cloud CMS is not available but we will continue to monitor the status from AWS

  4. resolved Aug 03, 2017, 02:46 AM UTC

    This incident was resolved. All systems are running nominally.