Gitana experienced a minor incident on June 20, 2024 affecting US1 Environment, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
US1 Environment
Update timeline
- investigating Jun 20, 2024, 05:53 PM UTC
Some tenants may experience API connectivity issues or degraded performance due to an AWS network issue. We are working to resolve this as quickly as possible.
- resolved Jun 20, 2024, 06:19 PM UTC
There was an AWS outage that brought down several pods in the US1 environment. We were eventually able to bring those pods back into service once the issue was resolved on the AWS side. This would have affected the UI and API connectivity for some but not all customers. This issue has been resolved and all pods are operational at this time.