Gitana incident

User Interface slow performance

Notice Resolved View vendor source →

Gitana experienced a notice incident on December 18, 2024 affecting US1 Environment and EU1 Environment, lasting 12h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 04:29 PM UTC
Resolved
Dec 19, 2024, 04:33 AM UTC
Duration
12h 3m
Detected by Pingoru
Dec 18, 2024, 04:29 PM UTC

Affected components

US1 EnvironmentEU1 Environment

Update timeline

  1. investigating Dec 18, 2024, 04:29 PM UTC

    We are receiving reports of slow performance for the Cloud CMS user interface in the US1 and EU1 regions. This may affected editorial users. API traffic in these regions is unaffected.

  2. resolved Dec 19, 2024, 04:33 AM UTC

    All systems are back to nominal operation.