Gitana incident

Europe - API connection issue

Notice Resolved View vendor source →

Gitana experienced a notice incident on June 24, 2025 affecting EU1 Environment, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 11:20 AM UTC
Resolved
Jun 25, 2025, 12:34 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 24, 2025, 11:20 AM UTC

Affected components

EU1 Environment

Update timeline

  1. investigating Jun 24, 2025, 11:20 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 24, 2025, 11:31 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 24, 2025, 11:33 AM UTC

    Cloud CMS connectivity has has been restored. We are continuing to gather data and investigating

  4. resolved Jun 25, 2025, 12:34 PM UTC

    Connectivity to Cloud CMS (Europe) is normal.