Git Integration for Jira incident

Performance degraded and some app specific pages timing out

Major Resolved View vendor source →

Git Integration for Jira experienced a major incident on January 19, 2021, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2021, 03:23 PM UTC
Resolved
Jan 22, 2021, 03:44 PM UTC
Duration
3d
Detected by Pingoru
Jan 19, 2021, 03:23 PM UTC

Update timeline

  1. investigating Jan 19, 2021, 03:23 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 19, 2021, 10:52 PM UTC

    We have disabled loading git tags temporarily while we continue our investigation into the root cause of the performance issues.

  3. investigating Jan 20, 2021, 03:14 PM UTC

    We are experiencing additional load issues right now. We will address these today (Wed, Jan 20).

  4. investigating Jan 20, 2021, 03:15 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jan 21, 2021, 08:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 22, 2021, 03:44 PM UTC

    This incident has been resolved.