Git Integration for Jira incident

Indexing stalled again due to proxy

Major Resolved View vendor source →

Git Integration for Jira experienced a major incident on July 28, 2021 affecting Git Integration for Jira Cloud - Global Region, lasting 10h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2021, 04:03 PM UTC
Resolved
Jul 29, 2021, 02:57 AM UTC
Duration
10h 53m
Detected by Pingoru
Jul 28, 2021, 04:03 PM UTC

Affected components

Git Integration for Jira Cloud - Global Region

Update timeline

  1. identified Jul 28, 2021, 04:03 PM UTC

    We are seeing the same issue as earlier today. We will resolve this issue and stay in monitoring status until we've addressed the root issue.

  2. monitoring Jul 28, 2021, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2021, 02:57 AM UTC

    We have added automatic monitoring and remediation for this service. We have plans to add additional checks and logs for this service.