Git Integration for Jira incident

Indexing repositories is slower than normal

Major Resolved View vendor source →

Git Integration for Jira experienced a major incident on September 3, 2021 affecting Git Integration for Jira Cloud - Global Region, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2021, 12:53 PM UTC
Resolved
Sep 04, 2021, 05:52 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 03, 2021, 12:53 PM UTC

Affected components

Git Integration for Jira Cloud - Global Region

Update timeline

  1. investigating Sep 03, 2021, 12:53 PM UTC

    Repositories are getting indexed and the application is available, but slower than normal. We are investigating the cause and remedies.

  2. identified Sep 03, 2021, 05:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 03, 2021, 05:46 PM UTC

    We've identified a hardware issue. There will a 10-15 minute outage @ 2pm EST to fix this.

  4. resolved Sep 04, 2021, 05:52 PM UTC

    This incident has been resolved.