Giphy incident

Issues with serving media and with uploads due to Amazon S3 outage

Notice Resolved View vendor source →

Giphy experienced a notice incident on February 28, 2017, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 06:00 PM UTC
Resolved
Mar 01, 2017, 01:07 AM UTC
Duration
7h 7m
Detected by Pingoru
Feb 28, 2017, 06:00 PM UTC

Update timeline

  1. investigating Mar 01, 2017, 12:52 AM UTC

    GIPHY API endpoints are experiencing issues related to S3 outage on Amazon Web Services including: problems serving uncached media assets, errors with sharing certain GIF renditions on social media, and upload errors. We are working hard to fix these issues while we wait for S3 to stabilize. Thank you for your patience!

  2. monitoring Mar 01, 2017, 12:58 AM UTC

    We are still waiting for S3 to recover, and meanwhile, we are working to make sure all endpoints serving GIFs are stable, though we are still experiencing issues serving uncached media and errors on upload.

  3. monitoring Mar 01, 2017, 01:05 AM UTC

    Now that S3 has stabilized, all issues with broken images or sharing GIFs should now be resolved. We are still seeing upload errors but will keep you posted as these resolve.

  4. resolved Mar 01, 2017, 01:07 AM UTC

    All GIPHY API endpoints are up and running: all features, media, and uploads should be working normally. You can now resume all of the searching, sharing, and creation of GIFs. Thank you for your patience today ❤️