Gini incident

Partial Service Outage

Notice Resolved View vendor source →

Gini experienced a notice incident on July 29, 2026 affecting Pay API and User-Center API, lasting 18h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 04:31 PM UTC
Resolved
Jul 30, 2026, 11:14 AM UTC
Duration
18h 43m
Detected by Pingoru
Jul 29, 2026, 04:31 PM UTC

Affected components

Pay APIUser-Center API

Update timeline

  1. investigating Jul 29, 2026, 04:31 PM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. monitoring Jul 29, 2026, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 11:14 AM UTC

    This incident has been resolved.