Gini experienced a notice incident on October 9, 2025 affecting Pay API and Scanned Documents, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Pay APIScanned Documents
Update timeline
- investigating Oct 09, 2025, 09:02 AM UTC
We are currently facing a degradation in parts of our services. We are currently investigating this issue.
- resolved Oct 09, 2025, 09:34 AM UTC
We recently experienced a hardware issue causing slightly higher response times for our customers. We have shifted resources to decrease the response times back to normal.