Gini incident

Partial Service Outage

Minor Resolved View vendor source →

Gini experienced a minor incident on May 22, 2026 affecting Native Documents and Pay API and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 09:44 PM UTC
Resolved
May 22, 2026, 09:52 PM UTC
Duration
8m
Detected by Pingoru
May 22, 2026, 09:44 PM UTC

Affected components

Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents

Update timeline

  1. investigating May 22, 2026, 09:44 PM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. resolved May 22, 2026, 09:52 PM UTC

    This incident has been resolved.